Creating joyful experiences with live engagement via specialist branded online stores.
Live Retail is an online retail platform supplying branded products directly to UK consumers via specialist online outlets.
We are shaping the future of e-commerce by offering a personal, one to one online shopping experience for high quality branded products sent from stock held in the UK.
We put our customer at the heart of everything we do and we've already delighted over 250,000 customers since 2019.
Live Retail offers live engagement via online chat and phone with in-house product specialists 7 days a week, directly via specialist online stores.
Our customers are provided with live order tracking with real-time information from their order being placed, dispatched and delivered.
The Live Retail Promise
- All products delivered from UK stock
- Choice of premium carriers for reliable and fast delivery
- Genuine UK spec products only (we do not offer "grey imports")
- Minimum 1 year guarantee on all items, backed by the product manufacturer
- 14 day "change of mind" returns
- Up to 90 day home trial period on selected products
- Technical support and aftersales service on all products